Direct Billing for Counselling in Nanaimo

Many extended health plans provide coverage for counselling with a Registered Clinical Counsellor (RCC). Most plans require clients to submit receipts directly to their insurer for reimbursement.

Sessions are paid at the time of the appointment, and receipts are provided through JaneApp for easy submission.

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Direct Billing

Direct billing is offered only for specific programs where this process supports access to care:

• ICBC

• First Nations Health Authority (FNHA)

• Nuu-chah-nulth

• Indigenous agency–funded referrals

For these programs, claims are submitted directly when required, and any portion not covered is billed to the client.

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Submitting Insurance Claims

For all other extended health plans, clients submit receipts directly to their insurer. Most providers process reimbursement electronically and efficiently.

If questions about billing or reimbursement feel like a barrier to beginning therapy, you are welcome to contact me so we can clarify what to expect before booking.

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Privacy

Only the minimum information required by your insurance provider is included on receipts.

All clinical records remain confidential and securely stored.

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