Izumi Therapy is committed to protecting your privacy and handling personal information with care, respect, and transparency. This page explains how information is collected, used, and safeguarded when you visit this website or engage with services connected to it.
This privacy policy applies to izumitherapy.com and related communications.
Who I Am
Izumi Therapy is a private counselling and psychotherapy practice operated by John Taylor, MA, RCC, located in Nanaimo, British Columbia. I am a Registered Clinical Counsellor and a member of the BC Association of Clinical Counsellors (BCACC).
What Information Is Collected
Website Visits
When you visit this website, limited technical information may be collected automatically, such as:
- IP address
- Browser type
- Pages visited
- Date and time of access
This information is used only to maintain website performance and security and is not used to personally identify you.
Contact
If you contact me by email or phone, the information you choose to share (such as your name, email address, or phone number) is used solely to respond to your inquiry.
Booking and Payments
Appointment booking, forms, and payments are handled through JaneApp, a secure, healthcare-specific platform. Any personal or health information entered during booking or intake is collected, stored, and protected according to JaneApp’s privacy and security standards. Izumi Therapy does not directly store this information on the website itself.
How Information Is Used
Personal information is used only for purposes related to providing counselling services, responding to inquiries, scheduling appointments, and meeting professional, ethical, and legal obligations.
Information is never sold, shared, or used for marketing purposes.
Third-Party Services
This website may rely on the following third-party services to operate effectively:
- JaneApp — for secure appointment booking, forms, and payments
- Website hosting provider — for website delivery and maintenance
Each of these services has its own privacy policies and security practices. Only the minimum necessary information is shared to provide services.
Cookies and Tracking
This website does not intentionally use advertising trackers or profiling technologies. If basic analytics or functional cookies are used, they are limited to understanding general website traffic and improving site performance.
You may disable cookies in your browser settings at any time.
Data Security
Reasonable technical and administrative safeguards are in place to protect personal information from unauthorized access, loss, or misuse. These include secure hosting, encrypted connections (HTTPS), and professional software platforms designed for healthcare use.
Your Rights
Under Canadian privacy law (PIPEDA), you have the right to:
- Request access to your personal information
- Ask for corrections to inaccurate information
- Ask questions about how your information is handled
Requests can be made by contacting me directly using the information below.
Contact for Privacy Questions
If you have questions or concerns about privacy, data handling, or this policy, you may contact:
John Taylor, MA, RCC
Izumi Therapy
Email:
Phone: 250-618-0216
Updates to This Policy
This privacy policy may be updated periodically to reflect changes in services, technology, or legal requirements. The most current version will always be posted on this website.
This website is intended to provide general information about counselling services. It does not collect or store clinical records.